Melissa S. Ritt
Bachelor of Science, Communication
Master of Arts, Communication
U.S. Army Reservist
Professional Summary
Graduated from East Carolina University in 2011 with a B.S. in Communications. Gained experience in the marketing and communications industry for two years before returning to graduate school. Master’s Graduate (in December 2015) in Communications with a health emphasis. Member of the U.S. Army Reserves serving as a Behavioral Health Specialist. Latest job titles include Marketing & Communications Coordinator, Inventory Manager, and Documentation Specialist. Well-rounded with professional experience and excellent verbal and written communication skills.
Teaching Experience
East Carolina University, Greenville, NC Fall 2015
Instructor of Record for COMM 2420: Business and Professional Communication
Teach own class of 25 students one night a week for 3 hours. Create and present lectures, Make up exams, grade speeches and other class activities as stated on the syllabus.
East Carolina University, Greenville, NC Fall 2015
Research Assistant for Dr. Mary Tucker McLaughlin
Transcribe interviews to find common themes. Create and present our research in a poster at the American Public Health Association Conference in November 2015.
East Carolina University, Greenville, NC Summer 2015
Teaching Assistant to Dr. Dumlao in "Senior Capstone" and "Family Communication" Distance Education Courses
Assist with set up of the distance education course on Blackboard. Grade discussion boards, answer emails daily, create test questions and assist with set up of online exams, and review/grade resumes and cover letters as well as other assignments.
East Carolina University, Greenville, NC 2014 - 2015
Teaching Assistant to Dr. Cavanagh in “Fundamentals of Speech Communication”
Assist with class lectures, create and lead class activities, grade papers and enter grades. Answer student’s emails in a professional and timely manner.
Memberships
+ Member of the East Carolina University Communication Graduate Student Association (CGSA)
+ Certificate of Training: Collaborative Institutional Training Initiative (CITI Program)
Related Experience
Mayne Pharma, Greenville, NC
Documentation Specialist, September 2020 - present
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Author and format Standard Operation Procedures (SOP)
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Ensure documentation formatting is consistent and efficient
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Resolve all errors according to SOP requirements to make sure documents are proper for release
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Document control and quality assurance support
FedEx, Durham, NC
Operations Administrator, May 2020 - October 2020
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Tend to damaged and incorrect addressed packages ensuring proper delivery times
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Dock support ranging from loading/unloading trailers to ensuring every package is scanned and stowed in the proper truck
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Perform operational duties as needed, as well as quality assurance and customer service
U.S. Army Reserves, Cary, NC
Behavioral Health Specialist, January 2018 - present
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Conduct intake interviews of active and veteran military members seeking health treatment
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Assist with care and treatment of patients with psychiatric, drug and alcohol disorders
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Completed 10 weeks of Basic Combat Training and 20 weeks of Advanced Individual Training
Hampton Art, Washington, NC
Inventory Control Manager, May 2017 – October 2017
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Initiated, co-developed, and implemented an automated inventory forecasting, placement, and purchasing system to reduce overhead costs at all levels of the company
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Supervise and approve requests to purchase materials to ensure adequate and cost-effective product generation
Testing and Compliance Coordinator, December 2015 – May 2017
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Worked with national and international testing laboratories to assess all craft products for compliance with universal quality standards
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Formulated strategies to engage more effectively with global suppliers
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Kept track of all vendors and suppliers by assigning codes to new vendors and suppliers
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Collaborated with remote web developer in the creation and design of the company’s web portal in order to streamline overall purchasing process
East Carolina University, Greenville, NC
Graduate Teaching and Research Assistant – August 2014 – December 2015
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Taught a course titled “Business and Professional Public Speaking” to a class of 25 students
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Created and presented lectures, graded assignments and tests
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Assisted professors as necessary with course work and preparation for class
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Designed projects, tests, and other coursework for multiple Communications classes
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Conducted research, including interviews with local health facilities, that was used in the creation of a “beach safety” cellphone application that provided beach-goers with life-saving information about rip-tides and local health facilities, and ultimately presented this research at the 2015 American Public Health Association (APHA) conference in Chicago
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Successfully organized and coordinated the 2015 School of Communications Career Fair
MGS Incorporated, Denver, PA
Marketing & Communications Coordinator, June 2012 – August 2014
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Created, developed and managed content for the organization’s website
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Coordinated advertising opportunities
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Created displays for trade shows
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Used InDesign, Photo Shop, and Microsoft Office on a daily basis
Cairns FM 89.1, Cairns, Australia
Radio Productions Intern, August 2011-December 2011
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Studio production using Adobe Audition. Create scripts, write and conduct interview questions. Record and compile promotions for on-air presentation. Conduct on and off-air interviews. Clerical work and community outreach as necessary.
Education
East Carolina University, Greenville, NC 2014 - 2015
M.A. in Communication with a health emphasis
East Carolina University, Greenville, NC 2007 - 2011
B.S. in Communications; focus on media studies
